Frequently Asked Questions

  • Who is eligible to apply?
  • When to apply and how?
  • What is entitlement for various types of accommodation?
  • What are the Separate Pool/Quota within the General Pool?
  • What is the general procedure for allotment?
  • Acceptance of allotment and follow-up action.
  • What is the procedure for change of allotment?
  • How technical acceptance/area restriction for change allotment is secured?
  • Can an applicant seek reconsideration of allotment offered?
  • How mutual exchange of accommodation can be sought?
  • How recovery of licence fee is made and at what rate?
  • What is the period of retention permissible after an allottee ceases to be eligible?
  • How to apply for retention?
  • Are there any special concession allowed in case of transfer to hard areas?
  • What are the consequences of unauthorised occupation?
  • How to surrender Govt. accommodation?
  • How to obtain ‘No dues certificate’ (NDC) from the Directorate of Estates?
  • What are the rules regarding sharing of accommodation and what amounts to subletting?
  • Can allottee use the accommodation, garage, etc. for other purpose and undertake additional construction therein?
  • Can an allottee secure temporary allotment of additional accommodation?
  • Can Govt. accommodation be allotted to the eligible war/spouse of an allottee in case he retires/dies in service?
  • Does Directorate of Estates have any Holiday Home/Touring Officers Hostel for Central Govt. employees?
  • Does Directorate of Estates have any Information and Facilitation Centre and Grievances Redressal System?
  • Does the Directorate of Estates have a Citizen's Charter?
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    What is General Pool Residential Accommodation?

    Government residential accommodation under the administrative control of Directorate of Estates in Delhi and at 25 stations outside Delhi constitute the General Pool Residential Accommodation (GPRA).

     

     

    Who is eligible to apply?

    All Central Govt. employees working in eligible offices are entitled for allotment of accommodation from General pool.

    Due to acute shortage of accommodation, the applications howoever are invited on restricted basis and applications are invited from the Govt. servants with minimum prescribed length of service/pay .

     

     

    When to apply and how?

    Applications are invited by the Directorate of Estates periodically, for a particular Allotment year, from eligible Govt. servants working in eligible offices.

    The transferee Govt. servants may apply for accommodation, in case, they fulfil the criteria, within a period of one month of joining, and their names are included in the waiting list of subsequent month, in case the application has been made by 20th of a month.

    All applications are required to be made on the prescribed DE-2 forms, duly forwarded by their administrative offices. Incorrect or incomplete applications shall be considered for inclusion in waiting list only in the subsequent month, after necessary rectification is carried out.

     

     

    What are entitlement for various types of accommodation?

    The General Pool accommodation has been classified in to 11 categories, excluding hostel.

    The entitlement of an applicant for a particular type is determined with reference to the basis pay drawn by him on the cut-off date prescribed for the purpose.

    The eligibility pay for various type of accommodation is as under:

    Type Emoluments
    I Less than Rs.3050/-
    II Less than Rs.5500/- but not less than Rs.3050/-
    III Less than Rs.8500/- but not less than Rs.5500/-
    IV Less than Rs.12,000/- but not less than Rs.8,500/-
    IV Spl Not less than Rs. 10,000/- p.m.
    V A (DII) Less than Rs. 15,100/- but not less than Rs. 12,000/-
    V B (DI) Less than Rs. 18,400/- but not less than Rs. 15,100/-
    VI A (CII) Less than Rs. 22,400/- but not less than Rs. 18,400/-
    VI B (CI) Less than Rs. 24,500/- but not less than Rs. 22,400/-
    VII Less than Rs. 26,000/- but not less than Rs. 24,500/-
    VIII Rs. 26,000/- and above.

    The eligibility pay for Hostel type of accommodation is as under:

    Type (Suite) Emoluments
    Single Suite (without kitchen) Rs. 6500/-
    Single Suite (with kitchen) Rs. 6500/-
    Double Suite Rs. 8500/-

    Officer eligible for Type-IV (Spl) and above accommodation may apply for accommodation below their entitlement. However, such allotment will also be made only when their turn on the normal waiting list for such accommodation is covered.

     

     

    Allotment of Less Popular Accommodation

    Type-V (less popular) accommodation are available at Minto Road area (Telegraph Lane, Press Road, Kotla Road, Rouse Avenue, Atul Grove Road, Mir Dard Road), R.K. Puram and M.B. Road.

    Officers drawing basic pay of Rs. 12,000 and above are eligible for allotment of such accommodation ..

    Officers who apply for such accommodation must indicate their preferences for the area/floor.

    The area-wise waiting list is prepared with reference to the earliest date from which the Govt servant has been continuously drawing emoluments prescribed for eligibility for allotment of less popular Type-V accommodation.

    The officers allotted less popular Type-V accommodation are not considered for change to regular/popular Type-VA (DII) accommodation till their date of priority for regular Type-VA accommodation is covered.

    Similarly no change of accommodation from less popular Type-V accommodation to another less popular Type-V flat/locality is permitted unless the date of priority of the allotment for the said area/floor is covered on date of allotment..

     

     

    How a waiting list is prepared?

    Initial Waiting list:

    The master waiting list of applicants is prepared at the commencement of the Allotment year which is valid during its current only.

    Each month the waiting list is updated by way of addition of new applicants and deletion of those who have been allotted accommodation in the previous month.

    For the purpose of preparing the waiting list for Type-I to IV accommodation, the length of service is the criteria, i.e. the date from which the Govt. servant has been continuously in service under the Central Govt. or State Govt., including the period of Foreign Service.

    The waiting list for Type-IV (Spl.) and above accommodation, including hostel type, is prepared with reference to the earliest date from which a Govt. servant has been continuously drawing emoluments relevant to a particular type or a higher type in a post under the Central Govt.. or State Govt. or on foreign service.

    Change Waiting List :

    A change waiting list, area-wise/floor-wise is maintained on first come first served basis.

    The Govt. servants may apply for their desired locality/floor on the maturity of their turn on the initial waiting list.

    The length of service or pay drawn by him on the prescribed date is of no significance at this stage.

     

     

    What are the Separate Pool/Quota within the General Pool?

    Within the General Pool the Directorate Of Estates maintains separate Pools/quota for certain specified category of Govt. servants.

    Tenure Pool

    A ‘Tenure Pool’ of accommodation is maintained for All India Services officers (IAS,IPS and Indian Forest Service) who are posted in Govt of India on deputation basis, and on tenure basis with Govt. of NCT of Delhi. Both initial and change allotment to All India Services Offices is allowed only against the Tenure Pool accommodation.

    Ladies Pool:

    ‘Lady Officers Pool’ is maintained separately for married lady officers and for single lady officers. Specified number of residential units has been earmarked in the ‘Lady Officers Pool’.

    In the ‘Lady Officers Pool’ allotment is made to the married and single lady officers in the ratio of 1:1.

    The lady officers, however, are also eligible for allotment of accommodation from General Pool on maturity of their turn.

    Unless their turn is covered in the General Pool/Tenure Pool waiting list, Change of accommodation to Lady Officers is allowed only against the Ladies Pool accommodation.

    SC/ST Pool:

    10 % of vacancies in Type-I & II and 5 % vacancies in Type-III and Type-IV accommodation have been reserved for SC and ST employees.

    The allotment is made to the SC and ST employees in the ratio of 2:1. These employees are also eligible for allotment of accommodation from General Pool on maturity of their turn.

    Quota for discretionary allotment:

    Discretionary allotment is made on medical, functional and security grounds through two committees of officers constituted to scrutinize such cases.

    The medical grounds on which discretionary allotment is considered, and the category of Govt. servants who are eligible for priority allotment on functional ground is indicated in Annexure-I. The allotment on security grounds is restricted to Z+ security protectees only, subject to fulfilment of other prescribed conditions.

    The Committee may also consider cases of Govt. servants, not falling under any of the three categories, on extreme compassionate grounds and such allotment shall be restricted to a total of not more than 5 houses in each type (type-I to IV only) in a year.

    The overall ceiling for discretionary allotment has been fixed at 5 % of vacancies occuring in each type in a year.

     

     

    What is the general procedure for allotment?

    Allocation of vacancies is made as and when the vacancies are reported by the CPWD.

    Allotment to an applicant is made on the maturity of his turn on the initial or change waiting list of pool (General Pool, Ladies Pool and Tenure Pool) to which he is eligible.

    All vacant houses reported by the CPWD are first considered for allotment against the change waiting list and in case there are no applicants for the said area/type of accommodation, the flat is offered to senior most applicant on the initial waiting list. However, cases of compulsory shifting and temporary allotments for marriage are given priority.

    One out of 20 vacancies is considered for allotment on out-of-turn basis to such applicants who have been sanctioned discretionary allotment.

    Generally, due to the change waiting list, houses in central and popular localities/floor are not allotted against initial waiting list.

     

     

    What about Acceptance of allotment and follow-up action.

    On receipt of allotment letter the Govt. servant is required to convey his acceptance within a period of 8 days from the date of issue of the letter failing which he is debarred for further allotment for a period of one year.

    The acceptance on the prescribed form may be submitted either personally or through an authorised representative along with the following documents:

     

    1. Eligibility certificate duly authenticated by the Dept. that he/she is working in an eligible office.
    2. SC/ST certificate in case the allotment is from SC/ST Pool.
    3. A certificate from the office regarding marital status on the date of allotment in case the allotment has been made from Lady Officers Pool ( Single ).
    4. Surety bond in prescribed form in case the employee is temporary.
    5. Identity card.

    On completion of necessary formalities, the Directorate of Estates will issue the authority slip, along with two copies of rent bill.

    One copy of the rent bill is to be handed over to the DDO for the deduction of licence fee from monthly pay bill.

    The allottee should approach the concerned CPWD service center for taking over the physical possession of the allotted house within the validity period of authority slip.

    While taking possession from the CPWD service center, the following precautions are recommended:

    1. He should count each and every items of fitting/furnishing to avoid inconvenience at a later Stage.
    2. Each deficiency should be brought out to the notice of the CPWD staff under acknowledgement.
    3. He should put his own lock in the house.
    4. Obtain Occupation Report, duly signed by him and the Jr. Engineer, CPWD Service Centre.
    5. He should approach for water and electricity connections to the concerned MCD/NDMC/DVB offices.

     

     

    What is the procedure for change of allotment?

    Application for change:

    The application for change of accommodation is entertained in the same type only and the change to a higher type of accommodation is treated as a case of initial/fresh allotment.

    Only one change is permissible in a particular type of accommodation.

    The allottee desirous of change is required to submit an application in the prescribed form, duly forwarded by his office, at the Information and Facilitation centre, Directorate of Estates, Nirman Bhavan, New Delhi. After registration of the request, a slip showing the change waiting list number and the locality opted is issued to the applicant.

    Modification of change preference:

    Applicants are entitled to make one modification in their change preference.

    Normally an allottee can modify his change preference to another locality/floor before issue of allotment as per his change application.

    The request for modification of change preference, after issue of change allotment, will however be entertained only after expiry of six months, on receipt of request in this regard.

    The applications seeking to modify the preference received before the 20th day of a calendar month shall be considered in the subsequent month.

    Acceptance of change allotment and vacation of previous accommodation:

    On receipt of allotment letter for change of accommodation, the allottee is required to convey his acceptance within a period of 8 days from the date of issue of the allotment letter and to vacate the previous accommodation in his possession within a periof of another 8 days from the date of occupation of the new accommodation.

    Failure to vacate the previous accommodation within the prescribed period results in cancellation of allotment with penal consequences such as charging of licence fee at damages rates and eviction proceedings under the Public Premises Act. In certain cases of double occupation, both the two houses are liable to be cancelled.

     

     

    How technical acceptance/area restriction for change allotment is secured?

    If a Govt. servant is already in occupation of a lower type of accommodation and is offered initial allotment of higher type, he can accept the offer technically and may apply for change of accommodation as per his preference.

    After completion of acceptance form and change form, duly forwarded by the Deptt. concerned he will get the rent bill prepared in the section concerned and register himself for change at the Information and Facilitation Centre. Meanwhile, he will continue to occupy and pay licence fee in for the lower type of accommodation besides one month licence fee in respect of higher accommodation offered.

    A Govt. servant, who is not in possession of any accommodation, can also apply for area and floor restriction/change accommodation, after conveying technical acceptance of the offer of initial allotment. He will be charged licence fee for a period of one month only and will be eligible to draw HRA till an accommodation is offered on the change waiting list.

    The request for restriction of area/floor can also be entertained prior to the maturity of the turn of the officer on the initial waiting list and the officer is put on change waiting list without charging extra licence fee, after his turn on the initial waiting list is covered.

     

     

    Can an applicant seek reconsideration of allotment offered?

    In cases where the offer of allotment does not reach the applicant well within the period prescribed for acceptance of allotment, or the officer concerned is not in a position to accept the offer by due date on account his being on leave, tour etc. the request for reconsideration of allotment is entertained by the Directorate of Estates, provided the reasons for reconsideration are duly authenticated by the Deptt. Concerned.

    The name of such applicants are included in the waiting list of next month and re-allotment is made on maturity of their turn again on the waiting list.

    Reconsideration is also allowed in case of change of allotment on similar grounds.

     

     

    How mutual exchange of accommodation can be sought?

    For the personal convenience of two allottees, mutual exchange of accommodation is permitted on a request received from both allottees through their respective Departments.

    Such exchange is, however, permissible only in case both the residence are in the same type/category and locality/floor and both the officers are reasonably expected to be on duty in Delhi and reside in their mutually exchanged accommodation for at least six months.

     

     

    How recovery of licence fee is made and at what rate?

    The recovery of monthly licence fee for the accommodation is made by the DDO through the monthly pay bill of the allottee and the monthly recovery schedule is sent to the Directorate. of Estates for posting in the individual licence fee account.

    The licence fee is charged at flat rate prescribed by the Govt. every three years. The existing rates of licence fee for various types of accommodation in General Pool is indicated in Annexure - II.

    The licence fee for the retention period permissible under rules, in the event of retirement, transfer, death, etc., is required to be deposited in advance by the allottee through pay order/bank draft, drawn in favour of the Asstt. Director of Estates (Cash).

     

     

    What is the period of retention permissible after an allottee ceases to be eligible?

    An allotment if cancelled or is deemed to have been cancelled on the expiry of the concessional period permissible under rules after an allottee ceases to be on duty in an office eligible for Govt. accommodation or he/she vacates the residence on his own. The retention period admissible including the concessional period and the rates of licence fee prescribed thereof for different situations are broadly indicated as under:

    Sl. No. Events Period of retention Licence fee payable
    1. Resignation, dismissal, removal, termination from service One month + 6 months* In case of dismissal, removal and termination of service, on the recommendation of the Head of Deptt. Concerned, in public interest, the Directorate of Estates may cancel the allotment, either forthwith or w.e.f. such date prior to the expiry of the period one month as may be specified by the Govt. Normal licence fee shall be payable for the first month and double the normal licence fee shall be chargeable for the subsequent six months
    2. Retirement (including voluntary retirement) or terminal leave. 4 months + 4 months * Two months – Normal

    Two months - Double

    Two months - 4 Times

    Two months - 6 times

    3. Death One year + One year *

    * (not admissible to a house owner)

    Normal licence fee for

    The entire period

    4. Transfer outside Delhi, transfer to an in-eligible office in Delhi. 2 months + 6 months Two Months - Normal

    Six months - Double

    5. Temporary Transfer in India or transfer outside India 4 months + 6 months 4 months – Normal

    6 Months – Double

    6. Deputation outside India 6 months + 6 months * 6 months – Normal

    6 months – Double

    7. On proceeding on training Full period of training Normal licence fee
    8. Leave on medical ground Full period of leave Normal licence fee
    9. Study leave in or outside India In case the accommodation occupied is below entitlement, for the entire period of study leave.

    In case the accommodation occupied is entitled type alternate accommodation of one type below is allotted after expiry of 6 months

    Normal licence fee.

     

     

    How to apply for retention?

    An allottee seeking retention of accommodation may apply in writing on a plain paper within one month from the date of occurrence of the events necessitating such permission. The request for retention should be accompanied by a copy of the related Govt. order, supporting documents in case the retention is sought on medical/educational grounds, and advance payment through Bank Draft in favour of Asstt. Director of Estates (Cash) towards licence fee at normal/enhanced rate, as applicable, for the period for which the retention has been sought.

     

     

    Are there any special concession allowed in case of transfer to hard areas?

    The Govt. has permitted special dispensation in the event of transfer of a Central Civilian officer to the North Eastern Region States, Sikkm, A&N Islands, Lakshadweep and the State of J&K who are permitted retention of entitled type of Govt. Accommodation for the bonafide residential use by their family, on payment of normal licence fee, for the entire period of the their posting.

    All India Services officers, belonging to the State cadres of the NER, Sikkim and J&K are permitted retention of Govt. accommodation at their last place of posting for a period of 3 years from the date of their reversion form central deputation to their parent cadres.

    The Central Civilian Officers posted in the border fencing projects at Indo-Pak and Indo-Bangladesh border are permitted retention of accommodation, beyond the concessional period of 2 months on payment of double the normal licence fee in case they are in occupation of entitled type of accommodation. Wherever such employees are in occupation of accommodation below their entitlement, retention is permitted on payment of 1 ½ times the normal licence fee.

    The request for retention of accommodation in these cases are required to be made on the prescribed format, duly forwarded by the offices, within one month of joining.

     

     

    What are the consequences of unauthorised occupation?

    After cancellation of allotment and the period of retention permitted by the Directorate. Of Estates is over, the allottee is required to vacate the premises immediately as no further retention is permissible on any grounds whatsoever.

    The allottee is charged licence fee at damage rates as fixed from time to time. For the period of unauthorised occupation, present rates of damages are Rs. 75/- per sq. mtr. Per month in respect of accommodation upto Type-IV and Rs. 110/- per sq. mtr. Per month in respect of hostel type and Type-IV (Spl.) and above for the period of unauthorised occupation.

    Eviction from the premises is also resorted to under the provisions of the Public Premises (Eviction of Unauthorised Occupants) Act, 1971. For recovery of arrears of licence fee/damages, the Govt. also initiates recovery proceedings under the PP Act, 1971.

     

     

    How to surrender Govt. accommodation?

    When the period of allotment subsists the allottee is required to give 10 days notice to the Directorate of Estates before vacating the premises. When the allotment stands cancelled, no such notice is however required.

    Before the vacating the premises, the allottee should get the electricity and water connections disconnected and final bill settled with the local bodies.

    The CPWD service centre be handed over the vacant possession of the accommodation, after getting inventories checked and the allottee should obtain the vacation report, duly signed by the JE concerned. A copy of the vacation report should also be sent to the Directorate of Estates.

     

     

    How to obtain ‘No dues certificate’ (NDC) from the Directorate of Estates?

    After vacation of the residence, the allottee should apply for the NDC in the prescribed Proforma duly forwarded by the department concerned. He should ascertain the period for which the information regarding payment of licence fee are missing and get the certificate duly signed by the concerned DDO in case the recovery has already been made or deposit the outstanding dues so that the NDC could be issued.

     

     

    What are the rules regarding sharing of accommodation and what amounts to subletting?

    While personally residing in the premises allotted, the Govt. official may share the accommodation, with prior intimation on the prescribed format to the Directorate Of Estates, within a period of one month. Following categories of persons have been declared eligible sharer with prior intimation:

    1. Central Govt. employees eligible for General Pool Accommodation;
    2. Staff of Semi-Govt. organisation;
    3. Staff of Corporate Body controlled by Government;
    4. Foreign Students studying in India and sponsored by MEA;
    5. Teachers of recognised schools;
    6. Family of officers transferred to other stations;
    7. Members of defence forces (during the period of emergency);
    8. Retired Central Govt. Servants;
    9. Reservists of Army, Air Force, etc.

    If an allottee shares the accommodation with an in-eligible person or he himself does not reside in the premises, but the same is occupied by others (whether eligible for sharing or not), he is held to have sublet the house.

    Sharing of accommodation, even with eligible persons, without prior intimation, also amounts to subletting of house.

    In case of subletting or sharing of accommodation with unauthorised persons, the Directorate of Estates may, after detailed enquiry;

     

     

    Can allottee use the accommodation, garage, etc. for other purpose and undertake additional construction therein?

    Residential accommodation is allotted to a Govt. servant for his bonafide residential use and, therefore, its uses other than residential is treated as misuse and thereby attracts penal provisions under the Allotment Rules.

    Misuse of garage by allowing persons to occupy the same also entail cancellation of the allotment after due notice.

    No unauthorised construction, even temporary in nature, can be undertaken by an allottee. In case such unauthorised construction are reported to the Directorate Of Estates by the CPWD, the allottee is issued notice for removal of the same within a period of 30 days failing which the allotment is liable to be cancelled, with all penal consequences, after expiry of the notice period.

     

     

    Can an allottee secure temporary allotment of additional accommodation?

    An allottee can secure temporary allotment of Govt. accommodation of the type to which he is entitled to or of the type in which he is residing, in the same or nearby locality, for the marriage of any family or self.

    The period of allotment if normally restricted to seven days land the application on the prescribed format is required to be submitted along with necessary documentary proof.

    Market rate of licence fee is payable in advance for the entire period of allotment.

     

     

    Can Govt. accommodation be allotted to the eligible ward/spouse of an allottee in case he retires/dies in service?

    Govt. permits regularisation/allotment of alternate accommodation of entitled type to the eligible ward/spouse of an allottee of General Pool who has since retired or died while in service.

    The basic conditions in this regard are that:

    The applicant should be working in an office eligible for accommodation from General Pool.

    The retired/deceased allottee or any member of his family does not own a house/flat at the place f posting.

    The request for regularisation/alternate accommodation is to be submitted on the prescribed format within 2 months from the date of retirement/death of the allottee.

    The applicant should not have drawn HRA and he clears the dues outstanding in the name of retired/deceased allottee.

    In addition, the following conditions are also required to be fulfilled:

    In retirement cases:

    The applicant should be residing and sharing the accommodation with the retired allottee and should not have drawn HRA for a period of 3 years preceding the date of retirement.

    In case the period klof appointment/posting at the station is less than 3 years, he should not have drawn HRA for the said period.

    In death case:

    If the eligible ward/spouse was already in service, he/she should not have drawn HRA for a period of six months.

    The case of word/spouse may be considered in case they are appointed, after the death of the allottee, within a period of 2 years and no HRA is drawn.

     

     

    Are Holiday Home/Touring Officers Hostel available for Central Govt. employees?

    The Directorate of Estates maintains Holiday Homes and Touring Officers Hostel at following stations:

    Holiday Homes:

    Shimla
    Kanyakumari
    Mysore
    Amarkantak (MP)
    Touring Officers Hostel:
    Calcutta
    Delhi
    Mumbai
    Chennai
    Bangalore
    Thiruananthapuram
    Lucknow

    The advance booking for these Holiday Homes/Touring Officers Hostel may be made with the Local Estates Offices/CPWD officer in-charge on payment of rent in advance. Necessary details in this regard may be seen at Guest Houses/Holiday Homes Column.

     

     

    Is any Information and Facilitation Centre and Grievances Redressal System available?

    The Directorate of Estates has set up an Information and Facilitation Centre (IFC) in Nirman Bhavan, New Delhi which is operational since July, 1997. The IFC provides following information.

    1. Availability of accommodation-Locality and Type.
    2. Waiting List position of the applicants-available at NICNET.
    3. Change waiting list position-available at NICNET.
    4. Licence fee payable by an allottee.
    5. Availability of Holiday Homes/Touring Officers Hostel.
    6. Display of name, room number telephone numbersworks handked by officers of the Directorate.

    Grievances redressal:

    The Directorate of Estates follows a grievance redressal procedure as laid down by Government of India. Normally, grievances are examined and settled within a month with a appropriate reply to the complainant.

    The officers of the Directorate, right from the Director of Estates to the Asstt. Director of Estates, are available daily, except on Friday, to the visitors for attending to their grievances.

    Dy. Director of Estates (Estt.) has been designated as Grievance Officers, whose telephone No. is 3019505.

     

     

    Does the Directorate of Estates have a Citizens Charter?

    You can click here to view the citizen charter.

     

    How to vacate/surrenderthe Government Quarter?

    1. Give advance notice of 10 days to Directorate of Estates if the allottee wants to surrender the house volunterily.
    2. Get clearance from Electricity office and Delhi Water Supply and Sewage Disposal undertaking/NDMC.
    3. Possession of the quarter may be handed over to the concerned JE of CPWD Enquiry Office alongwith the electricity and water clearance.
    4. The JE take the possession of the quarter and issue vacation certificate to the individual allottees.